Internet Explorer 10 - The preferred Australian English spelling now available

I’m pretty excited to announce I’m now making available the preferred Australian English spelling file for Internet Explorer 10 running on Windows 8.

Internet Explorer 10 has Australian English spellchecking built in, but like Microsoft’s Office products, the spellchecker accepts thousands of secondary spelling variations such as words with “ize”, American spelt words such as “mom” and some errors. The preferred Australian English spelling file corrects these issues.

If written communication matters to you the preferred Australian English spelling file is a must have. If you’re a student, applying for jobs, or write reports or sales material, the preferred Australian English spelling file is a must have.

You can find the preferred Australian English spelling file for Internet Explorer 10 at www.Australian-Dictionary.com.au.

Kelvin Eldridge
www.OnlineConnections.com.au
The creator of the preferred Australian English spelling dictionary.

Montmorency company cops fine over workplace death

THE workplace death of a 26-year-old man in Thomastown has resulted in a conviction and $140,000 fine for a Montmorency agricultural manufacturing company.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problem.
Servicing Templestowe, Doncaster, Eltham and the surrounding area.

New site for The Preferred Australian English spellcheck dictionary

Recently Google changed their algorithm which significantly impacted the position of the Australian English spellcheck dictionary in the Google search results. From number one position to nowhere to be found. In essence traffic to the site dropped 80% overnight. This should be a warning for anyone who puts a lot of time and money into obtaining a position in Google. All your time, energy and money could be wasted overnight by decisions Google makes in terms of generating traffic to your site.

The preferred Australian English spellcheck dictionary is the only free service available to Australians to assist them with using the preferred Australian English spelling. Over a thousand people a week used the site and Google simply changed their algorithm making the page almost impossible to find. The original page will remain (www.justlocal.com.au/clients/oooau), but in addition, you can now find the main page at www.Australian-Dictionary.com.au.

 

The site www.Australian-Dictionary.com.au will become the main site for my dictionary work.

 

You can still find the main page if searching (“Australian Dictionary”) using Bing, where the site is positioned in first position and in Yahoo where the site is positioned second. My apologies for any inconvenience. What Google does is outside of my control.

I hope you find my work to be of assistance.

Kelvin Eldridge
www.OnlineConnections.com.au   

TCMH Holdings Pty Ltd pleaded guilty at the Melbourne Magistrates' Court earlier this week

A MONTMORENCY agricultural manufacturing company has been fined $140,000 following an incident in 2010 in which a worker was killed.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problem.
Servicing Templestowe, Doncaster, Eltham and the surrounding area.

Windows 7 to Windows 8 Pro upgrade is not a straight forward upgrade for all Windows 7 editions.

I decided to buy the Windows 8 Pro upgrade from the Microsoft Online Store this morning. I have an older development machine I’d like to install Windows 8 Pro on. The machine is currently running the trial version of Windows 8 Enterprise Edition which expires after three months. I opened my notebook and went to download. From the first screens presented on the Microsoft Online Store I couldn’t just buy and download Windows 8 Pro and then burn it to a disk. The screens take me through the steps of checking my machine and at this point I decided I’d rather go to Officeworks and buy Windows 8 Pro on special for around $9 more. I’m hoping the special also includes the DVD so I don’t have to spend the time downloading and burning a DVD.

The problem I find with downloading programs is things can and do go wrong. When I support people I take into account people have a range of skills. If things go wrong for me, then they’ll go wrong for others and really, I want people to have the best experience they can, given what technology often puts us through. On a number of occasions when I’ve assisted people who have downloaded their software, they don’t have a copy of their software to reinstall when there is a major problem. This means to fix the problem they have had to buy the software again. In other situations people have lost their product key, or the product key is in their emails on their computer which is no longer working. People should have a copy of their software and their product key stored separately to minimise the chance of having to incur additional costs and delays.

One big surprise for me was the following statement on the Microsoft Online Store.

“If your PC is running Windows 7 Home Basic or Home Premium, your files, programs and settings will easily transfer to Windows 8. If your PC is running Windows 7 Professional or Ultimate, Windows XP or Windows Vista, you will need to reinstall your programs. Some features such as touch may require a new PC. To check compatibility, visit your PC manufacturer’s website and check out www.windows.com/upgrade to run the Upgrade Assistant to check for compatibility and get more details on system requirements.”

To me an upgrade is you insert the disk, run the program, the upgrade occurs and you continue working. This is generally relatively easy for anyone who is comfortable working with technology. Having to reinstall all your programs is much more time consuming. You never know if you’ve got all the disks, the licence numbers and even if some of the programs such as drivers will even work. Reinstalling your software can often wipe existing data for some applications and that is pretty scary if you don’t know what you’re doing. I’ve often reinstalled Windows and then spent hours downloading and updating drivers for sound cards, video cards and other devices in the computer. An upgrade to a new version of Windows can mean some of your peripheral devices don’t work and may never be able to be used again with your upgraded computer.

What surprised me and I didn’t know, even though I’ve spent numerous hours researching, installed Windows 8 Release Preview, installed Windows 8 Enterprise Edition, and attended a Microsoft day-long seminar, that the upgrade will only work easily with Windows 7 Home Basic or Home Premium. I mostly now support micro and small business clients (as well as home users) and for business I’d always recommend the Pro version of Windows. People buying Home editions would often bring a computer into a large business or government environment wanting to use their computer for work, but couldn’t because it couldn’t connect to their network at work. There were also other features missing in the Home edition. Thus it was safer to purchase the Pro edition of Windows.

Now every one of those computer running the pro edition of Windows 7, will now effectively have to do what is nearly a complete reinstall of their computer. That is a very costly exercise if you are using an IT consultant to upgrade your computers. I wouldn’t upgrade a machine without first doing a review of the machine, determining what programs and data the user has on their machine, performing a backup of their hard disk, and then installing the new operating system, reinstalling all their applications, bringing across their data and then fixing any issues that have been created, such as drivers for hardware or peripherals not working. This could easily be a $300-$500 (or more) cost per machine. I personally find it hard to justify putting that amount of money into an older machine.

Windows 8 is not a simple upgrade anymore and it is now an upgrade you need to think seriously about. If you have to pay $300-$500 to upgrade an older machine, that sum of money could easily go a long way towards the cost of purchasing a new machine. With a new machine at least you know the machine has been designed to run the new operating system. You don’t have to try to fix things that didn’t work in the upgrade. Because your data is still on your old machine you can take your time to migrate your data and applications. I often leave the old decommissioned machine with the client for two weeks just in case something they hadn’t realised the was something on their old machine they needed to be migrated and now doesn’t work on their new machine. Then after that period the old machine can be cleaned and reused in another part of the business.

As an extra tip I don’t generally buy the Office software licence with the machine as that software can only be used with that machine. I purchase the more expensive stand-alone version of the Office. That enables me to use the software on two machines (a desktop and a notebook) and to transfer the software to a new machine. (I’ll need to recheck the licence to see if this still applies.) I’ve had clients who have had their computers stolen. The insurance companies won’t pay for the software and the software is only licensed for the machine that was stolen. The client can’t use the software on the new replacement machine and are thus out of pocket hundreds of dollars. I’ve also confirmed this with Microsoft.

Until today I didn’t realise that only the Home editions of Windows 7 will be a relatively straight forward upgrade exercise. That means for me, the majority of machines could potentially be equivalent to a reinstall and that is a much more time consuming and thus expensive exercise. Many of those who purchased a machine recently running Windows 7 with a $14.99 upgrade to Windows 8, will probably now be regretting they didn’t just wait and buy a new computer and save themselves the time and energy required to upgrade. I’ve recommended that my clients defer purchasing machines until after Windows 8 ships. Retailers who just wanted the sale would have been pushing out machines and not advising clients of the time and effort to upgrade. Consultants who have advised clients to purchase a Windows 7 machine and then to later update may get some agro from their clients. Some consultants would have done this knowingly to obtain additional support work and others would not have known the upgrade wouldn’t be a simple upgrade.

I’m posting this article to all my blogs including my Online Connections blog (www.blog.onlineconnections.com.au) and also each of the JustLocal postcode blogs I maintain, to ensure people I support now know if they are thinking of upgrading to Windows 8, there is more work involved than previously anticipated.

If you’d like to be kept informed with technology related news, most news is posted to my Online Connections blog (www.blog.onlineconnections.com.au). For clients I also provide the MyAnswers solution database where I post problems and solutions I find when working with clients. This enables me to share solutions between clients reducing the costs overall for all clients. You can keep updated on new solutions on the MyAnswers site (www.MyAnswers.biz)  by looking at the Recent solutions posted. I expect to post quite a number of issues and solutions relating to Windows 8.

Kelvin Eldridge
Online Connections
www.OnlineConnections.com.au
Call 0415 910 703 for computer advice and support.
Servicing Templestowe, Doncaster, Eltham, Templestowe Lower, Lower Plenty, Doncaster East, Montmorency, Bulleen, Warrandyte and Research with no travel or call-out fee. For suburbs outside this area travel time is chargeable.
 

Windows 8 release date in Australia is today. Windows 8 Pro upgrade available now.

Windows 8 Pro upgrade is now available for download from Microsoft’s Online Store for $39.99. There are a number of things you should keep in mind.

1. Whilst at $39.99 the Windows 8 Pro upgrade is a bargain compared to previous upgrades, if you have an ageing computer think about whether it is best to save the money and put it towards a new computer, or to install Windows 8 Pro to keep your existing computer going and use the latest version of Windows.

2. Keep in mind Windows 8 is very different from what you are used to. At first this will be frustrating for most, but as with all past changes, once you get used to it, it won’t really matter.

3. Around 10% of older computers I’d estimate won’t be able to be upgraded. I estimate there will be over 100 million computers currently being used worldwide which won’t handle the upgrade. Check Microsoft’s refund policy, or the policy of the store where you purchase the software. The system requirements stated on the Microsoft web site do not take into account many computers which exceed the minimum requirement cannot install the Windows 8 upgrade. This is based on testing the Windows 8 Preview Release and I don’t believe this has changed.

The Microsoft Online Store provides a link to the Windows 8 Upgrade Assistant which you can use to test if your computer can install Windows 8. I’d recommend running the Windows 8 Upgrade Assistant before purchasing the Window 8 Pro upgrade. On the netbook computer I use (it is around three years old) 11 issues were found and one was quite serious.

4. Keep in mind only upgrading from Windows 7 is what we’d normally consider a real upgrade. Windows Vista and Windows 8 will require reinstallation of your applications and isn’t an upgrade to me. My concern here is people running the upgrade on a Vistra or Windows XP machine will end up with a machine where there programs won’t run if they don’t understand how the upgrade works. I’d suggest Windows XP and Windows Vista users consider the upgrade to be like a fresh install. If you had to do a new install of your computer what do you need to save first.

5. You should perform a backup of your data (including programs you may have download and any settings your programs may store) before you perform any upgrade to your computer.  

I’m suggesting to my clients they should purchase the upgrade to Windows 8 Pro even if they don’t install the upgrade right now. Until January 31^st 2013 you’ll be able to buy Windows 8 Pro via download for $39.99. After that date the price will most likely revert to the very expensive upgrade prices of past, which means it may no longer be worth upgrading an older machine. This of course may change and Microsoft may decide to keep the upgrade prices at a reasonable level, but I wouldn’t count on it. Based on what I’ve read the upgrade to Windows 8 Pro on DVD could cost as much as $290. To me it doesn’t make sense to pay that much money to upgrade an older machine when that money could go to a new and faster machine.

You can buy Windows 8 Pro upgrade from a retailer, or save some money and download the upgrade from the Microsoft Online Store. The upgrade from a retailer will cost around $20-$30 more. I’m not sure at the moment, but I suspect the retail version may include a DVD. You should check if the DVD is included in the purchase from a retailer.

As I find issues with Windows 8 I’ll add the issues and solutions to MyAnswers for clients. I’ve already identified and documented a shortcoming of Windows 8 Mail which largely stops me from using Windows 8 Mail and may stop others.

Most importantly, do run the Windows 8 Upgrade Assistant first to make sure upgrading your computer won’t cause you any grief. Well, no more grief than normal.

If you forget where you can download the Windows 8 upgrade, the Microsoft Online Store is available on the main page of JustLocal (www.JustLocal.com.au). JustLocal is an advertising service I’ve created to help local businesses advertise cost effectively.

Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for computer support.
Servicing Templestowe, Doncaster, Eltham and the surrounding area.

NOTE: The link to the Microsoft store above is an affiliate link. Purchasing using this link means I receive a commission but does not affect the price you pay.

Felicity Simpson was hit by a car while walking across Para Rd

Felicity Simpson was hit by a car while walking across Para Rd near Rattray Rd on October 3, suffering five fractures to her collarbone and upper arm.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problem.
Servicing Templestowe, Doncaster, Eltham and the surrounding area.

Eltham man dies after Montmorency car crash

AN ELTHAM man has died in hospital seven days after being a passenger in a car which crashed in Montmorency.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problem.
Servicing Templestowe, Doncaster, Eltham and the surrounding area.

Google search Australia and Google advertising has now been removed from JustLocal.

Recently Google updated their search algorithm which resulted in my dictionary page going from the number one position in Google when people search for “Australian dictionary” to nowhere to be seen. That means around a thousand people each week using my free Australian English dictionary service will no longer find a free Australian English dictionary service. If Google can do that to me so easily, they can do it to any business.

I’ve also noticed that between 25% and up to possibly 40% of searches coming to my site have no search term, which means people are logged onto a Google service and whatever they search for is being tracked to them individually.

These actions concern me. I don’t want to encourage people to put time and effort into creating a presence in Google search results when any time, effort, or money they outlay, could easily end up being wiped away so easily. I’m also very concerned about the privacy of Australians. Over 90% of Australians use Google for searching with 25-40% of those having their search activity tracked to them individually. I’ve read this information can be handed to law enforcement agencies without a court order. How this information is being used by others is not known to us and for me that is a concern.

Whilst I can’t stop using all Google services, I’ve decided at this point to remove Google advertising from my site and the Google custom search engine.

JustLocal has been designed to provide single click access to businesses in an area. Something which is very difficult and time consuming with a search engine. For example, a very popular fish and chip shop called Shark Tank Seafood opened a few months ago in Templestowe. My blog entries appear in Google’s search results, but the page with the menu at http://www.justlocal.com.au/clients/shark-tank-seafood-templestowe/ cannot be found. If you visit www.JustLocal.com.au/3106 (the page for Templestowe), you can access the Shark Tank Seafood menu with a single click.

JustLocal offers single click access to local businesses. Google offers endless searches with no guarantee of finding what you want.

By continuing to include Google’s custom search in JustLocal, people will continue to unproductively search for local businesses often being presented with large overseas businesses, or business not in the area with deep pockets to advertise. Once people realise there is a better way to find a local business using JustLocal, JustLocal will grow to service locals better. Shark Tank Seafood receives over a hundred views of their menu a month as a result of JustLocal’s efforts to promote them. That’s a lot of potential business.

 

Thank you for your continued support and I trust JustLocal assists local businesses and residents.

Kelvin Eldridge
www.JustLocal.com.au
Help to build a stronger local community through stronger local businesses.

Lovitt Technologies managing director Marcus Ramsay

Lovitt Technologies makes parts for several military and commercial planes manufactured by companies, including US giants Boeing and Lockheed Martin.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problem.
Servicing Templestowe, Doncaster, Eltham and the surrounding area.

Veterinarian Durelle Esnouf said pet owners should take precautions to prevent deadly and costly encounters with snakes

Dr Esnouf said pets had been bitten from Westerfolds Park and the Maroondah Aqueduct Trail through to small parks in Montmorency.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problem.
Servicing Templestowe, Doncaster, Eltham and the surrounding area.

Will the government automatically refund red-light camera fines and demerit points they weren't entitled to?

Eight red-light cameras have now been shown to have an incorrect timing for the amber light causing thousands of motorists to be fined and lose demerit points.

The cynic in me wonders whether the government will show integrity and refund the money and points they weren’t entitled to. If the government requires people to lodge some form of request they know full well there will be a large number of people who won’t be bothered and many who simply won’t even realise. A way to gain revenue I do not consider to be ethical or appropriate.

For those who were fined at the red-light camera on the intersection of Doncaster Road, Manningham Road and Tram Road I’ve posted videos of the traffic lights as they were when people were fined when the amber timing was set to 3 seconds, and after they’ve been corrected which shows the amber light at 4.5 seconds.

Manningham Road, Doncaster Road, Tram Road Red-Light Camera. Amber Traffic Light set at 3 seconds

Manningham Road, Doncaster Road, Tram Road Red-Light Camera. Amber Traffic Light set at 4.5 seconds

The first picture is taken 0.5 seconds after the light turns red which would indicate anyone with a fine of up to 2 seconds may be entitled to a refund.

The details of the red-light cameras which were not set to AustRoads guidelines are the following:

Terminal Drive & Centre Road, Melbourne Airport
AustRoads guidelines: 3.5 secs
Actual time: 3.0 secs
Incorrect amber period: 16 Nov 10 - 24 Jan 12

Doncaster Road and Williamsons Road/Tram Road, Doncaster
AustRoads guidelines: 4.5 secs
Actual time: 3.0 secs
Incorrect amber period: 5 Oct 11 - 7 Aug 12

Fyans Street & Moorabool Street, South Geelong
AustRoads guidelines: 4.0 secs
Actual time: 3.5 secs
Incorrect amber period: 11 May 10 - 24 Aug 12

High Street & Mahoneys Road/Keon Parade, Thomastown
AustRoads guidelines: 4.5 secs
Actual time: 3.0 secs
Incorrect amber period: 20 Oct 11 - 26 Sep 12

Warrigal Road & Centre Road, Bentleigh East
AustRoads guidelines: 4.0 secs
Actual time: 3.0 secs
Incorrect amber period: 1 Aug 10 - 16 Aug 12

Heatherton Road & Gladstone Road, Dandenong North
AustRoads guidelines: 4.0 secs
Actual time: 3.0 secs
Incorrect amber period: 29 Dec 04 - 16 Aug 12

Foster Street and McCrae Street, Dandenong
AustRoads guidelines: 4.0 secs
Actual time: 3.0 secs
Incorrect amber period: 18 Oct 10 - 16 Aug 12

Stud Road & High Street, Wantirna
AustRoads guidelines: 4.5 secs
Actual time: 3.0 secs
Incorrect amber period: 28 Dec 06 - 23 Aug 12

Whilst I haven’t confirmed (as I was not able to get through on the Fines Victoria telephone line) you should review your fine with regards to the time difference and keep in mind the first picture is taken at 0.5 seconds after the light turns red. Thus I suspect you should be able to add the 0.5 seconds to the time difference between the AustRoads guidelines and the Actual time.

In an ideal world the money and points should be automatically refunded. Being far from an ideal world it would be prudent to lodge a submission for a refund of the money and points.

There is still no guarantee the government will be refunding anything, just that the situation will be reviewed.

My own experience at the Manningham Road/Doncaster Road intersection is that during the time whilst the amber light timing was incorrectly set it created a very dangerous situation for drivers. Whilst approaching the lights at normal speed, well below the 70kph speed limit, the amber light changed so quickly you have to brake much harder than normal which could easily cause a car behind to crash into the rear of a vehicle. I believe the intersection should also be reviewed for crashes which may have occurred as a result of the amber light timing being incorrectly set.

Please let others know about the situation at the intersections mentioned above. The number of people who have been incorrectly fined could easily be in the tens of thousands and may be someone you know. They may not have even mentioned being fined as many people are embarrassed by being fined. In this case they could have easily been fined for something which was not their fault, but the fault of VicRoads, if VicRoads is in charge of setting the timing for the amber light.

Kelvin Eldridge
www.JustLocal.com.au

Thieves steal drugs from Were Street Montmorency chemist

Eltham police Sgt Steve Perry said a window was broken at Montmorency Pharmacy in Were St and ``an amount'' of drugs stolen at 4am.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problem.
Servicing Templestowe, Doncaster, Eltham and the surrounding area.

Man armed with gun breaks intervention order in Montmorency

POLICE are searching for a man who allegedly broke an intervention order armed with a firearm in Montmorency.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Grandma runs from cops after speeding in Lower Plenty

A MONTMORENCY grandmother ran away from police after she was caught speeding and driving without a licence in Lower Plenty this morning.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

A PLAN to hand control of almost a third of Melbourne's bus routes to one company

Public Transport Victoria will appoint a single operator next year to run 30 per cent of the city's bus network - including the four heavily used Doncaster rapid-bus routes and three growing orbital routes that ring the middle and outer suburbs.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Montmorency physiotherapists donate to needy

A MONTMORENCY physiotherapist practice will donate a day's income to Victorians living in poverty on September 4.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Banyule councillors have handed out $12,600 to Austin Health and three sports clubs.

Hawdon Ward councillor Steven Briffa gave $3800 to the Montmorency Football Club for two defibrillator machines and $1900 to the Montmorency Bowling Club for one defibrillator machine.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Eltham driver fined after empty car crashes into fence

AN ELTHAM pizza delivery driver has been fined after his empty car rolled across a road and into a brick wall in Montmorency.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Montmorency's Trix and Gordon Turnbull, both 89, celebrate their 70th wedding anniversary this month

TRIX and Gordon Turnbull have been married for 70 years and are as much in love as the day fate had them cross paths.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Land near the intersection of Cressy St and Orr Lane

A GROUP of Montmorency residents fear a Banyule Council proposal to discontinue part of a road could lead to unwanted development.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

CFA crews called to smoky bathroom in McCarthy Grove Montmorency

FIREFIGHTERS rushed to a Montmorency home after a resident reported smoke in a bathroom. ... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Montmorency traders angry at power cuts

MONTMORENCY Shopping Village traders say they will lose thousands of dollars from power outages planned for this weekend.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Directories clogging up Google search results for Australians

Often I find the result provided by Google are next to useless. If you search all pages you end up getting many directories and large sites from overseas. The actual sites of the business I’m looking for is unlikely to appear. If you reduce the search to pages from Australia it is better, but then the results of overwhelmed by directories of review sites. I find others feel the same way.

To make it easier for Australians for find local businesses I’ve decided to add a Search feature to JustLocal. JustLocal doesn’t require people to search. The aim is for people to have single-click access to businesses in an area. However, I appreciate it will take some time until the goal of JustLocal is realised. In the meantime, people will still search to find sites on the internet, but the Search feature on JustLocal now makes it easier for Australians to find local businesses.

First the Search is limited to only find results from pages on sites which use Australian domains. That removes large overseas companies dominating the results. Next I’ve identified and filtered out dozens of directories and review sites.

Now if I search for “Doncaster East Pizza” I get a good list of the sites in the area and that is the result I want.

Give the Search feature of JustLocal a go and let me know what you think. If you find a directory or review site in the search results I’ve missed, let me know and I’ll add the site to the exclude list.

Kelvin Eldridge
www.JustLocal.com.au
Helping the local community prosper by strengthening local business.

Madeline Nelson, Rachel Faulkner and Andrea Magill will be touring Queensland with the Australian Girls Choir

THREE talented Diamond Valley singers will tour Queensland this month with the Australian Girls Choir.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Australian ARIA and APRA award winning musician Gotye in celebrity death hoax

AUSTRALIAN musician Gotye is not dead, despite internet reports and the flood of tweets from fans circulating about the rumour of his death.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Montmorency tower plan rings alarm with residents

A SIGNAL tower will be built as part of an electrical substation being installed at Stephen Street, Montmorency, further infuriating residents who are opposed to the project.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

21-year-old woman trying to avoid a booze bus on Main Rd, Montmorency about 10pm on Saturday

Diamond Creek Highway Patrol Sen-Constable Lee Smith said she spotted the 21-year-old woman trying to avoid a booze bus on Main Rd, Montmorency about 10pm on Saturday.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Emergency vehicles Bolton Road Eltham

Just got spooked by police car in Bolton Road. It put its siren on as it was next to us to turn right into the area.

From the internet there is an incident in Belmont Crescent Montmorency.

Saw two more police and the fire brigade.

Take car in the area.

Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 if you require help with your computer.
No problem too small.

A 21-YEAR-old Montmorency man has been charged

A 21-YEAR-old Montmorency man has been charged after a home was burgled in Macleod... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

London-bound shot-putter Dale Stevenson and archer Christian Williams paid a special visit to students last Thursday.

MONTMORENCY South Primary School’s desperately needed new basketball court and classrooms were officially opened with an Olympic flavour.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Montmorency Secondary College teacher Heather Douglas

Montmorency Secondary College teacher Heather Douglas said the plan to increase average teaching times in secondary schools was another slap in the face.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

The 10 metre by 20 metre structure, on Stephen Street, is part of the Hurstbridge rail upgrade.

MONTMORENCY residents are angry that an electrical substation is being built in their street.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Stephen St resident Celine Hepworth

RESIDENTS of a Montmorency street claim the construction of a Metro substation close by will affect their health and put a dent in property values.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Mitchell Hoskin With his great grandfathers medals and a plane made by his grandfather

LITTLE Mitchell Hoskin proudly showed off his family’s aviation history at Montmorency-Eltham RSL’s Anzac Day service.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Australia's Next Top Model winner, Montana Cox

Six months ago, nobody had heard the name Montana Cox outside her friends and family.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Wally de Backer - better known as Gotye (pronounced Gore-tee-yeah)

HE is the boy from Montmorency who is sitting on top of the music world. ... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

ELTHAM'S first Anzac Day dawn service has been deemed a huge success despite pouring rain yesterday

Montmorency-Eltham RSL sub-branch president Bill McKenna said about 600 people braved wintry conditions to attend the 6am service at Eltham’s War Memorial and pay tribute to our fallen diggers.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Craig Coutts RSL in Montmorency

WHEN Craig Coutts went to bed after yesterday's Anzac Day commemorations, he knew he would probably have nightmares. ... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Veterans from Watsonia and Eltham-Montmorency RSL sub-branches: James Burke, Warren Guthrie, Frederick Allen, Henry Edward Johnson, Harold Hickling, Leslie Hugh Ritchie

To honour our veterans, reporters Megan Bailey and Shaun Campbell spoke to the families of veterans from Watsonia and Eltham-Montmorency RSL sub-branches who had recently died to find out what they were like and what the RSL meant to them.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Computers solutions in the MyAnswers database now available for purchase at a price you decide.

I like trying new approaches and enjoy seeing how people like or don’t like the approach. There is no right or wrong way to do things, just better ways. I always learn something when I try something new.

The MyAnswers database is a database of my notes on problems I’ve solved for clients and the solution to the problem. I use the solutions frequently myself and for assisting my clients. This saves myself and clients a lot of time and given time is money, that means a financial saving for clients.

I created the MyAnswers database so clients could request solutions to problems and use the DIY approach. If people can solve their own problems with a little assistance then why not. Clients can request solutions they are interested in from that MyAnswers database. If the solution doesn’t help them there is nothing to pay. If the solution solves their problem, I now let clients decide for themselves how much they wish to pay.

Check out the solutions at MyAnswers. There are a large range of solutions covering many aspects of IT, and some areas of interest to me. Because of my nature I often investigate things which interest me that aren’t IT related and I’m happy to share what I learn from those investigations as well.

You can find MyAnswers at www.MyAnswers.biz.  Please note the solutions are only available to clients. It is only because of the support of clients that the bills are paid each month. I hope and trust clients take advantage of the MyAnswers service to help them solve their problems themselves and in doing so, increase their knowledge, have some fun and at the same time, save some money.

Kelvin Eldridge
www.OnlineConnections.com.au

 

Bolton Street Medical Centre - Eltham Ridge Medical Centre

We know the Eltham Ridge Medical Centre as the Bolton Medical Centre. The advantage the Eltham Ridge Medical Centre offers for those in the Templestowe/Eltham area is they bulk bill. The obvious advantage if you need a medical certificate for work is the out-of-pocket saving. Most doctors in the area are now charging around $60 for a consultation and the Medicare rebate is only around $35. That’s a saving of around $25 and quite a bit of time saved going to a Medicate office to the rebate back.

I don’t know of any other medical centre in the area which bulk bills. The others that used to bulk bill in the area have since ceased to bulk bill everyone and now just bulk bill only certain patients.

This post is not an endorsement of Eltham Ridge Medical Centre. It only points out they bulk bill if that is of use to others.

Kelvin Eldridge
http://www.justlocal.com.au/

Google now tracking potentially 10-25% of Australians on the internet

The other day I was checking the statistics for a page on my site. I’m able to see what people searched for in Google and thus why they came to my site. I find this to be useful information. But lately I’ve noticed for the keyword a value of “(not provided)” started to appear, and more recently, on some pages this had become a considerable portion of the traffic.

I decided to investigate. Initially I didn’t know what may be causing the keywords used from not being provided. A bit of research indicated That recently Google decided to stop passing on keywords for searches on their overseas sites and more recently that was implement in Australia.

Knowing how and why people get to your site is quite important information and can assist you to make better decisions and where to direct your efforts. But if Google hides this information in effect, all you really know is they came from Google but you don’t know why.

Now what started to concern me even more, if what I read is correct, is the keyword is not provided if people are logged onto a Google service. The concern here for me, is Google is now able to identify and log an individual’s activity on the internet without them being really aware and I’m inadvertently assisting Google by using their services.

For example, most people will accept that if they perform a search that Google knows about the search. What may not cross their mind is, if they are logged onto a Google service, the searches can be associated and tracked to them. From what I see people don’t even realise they’re logged on to a Google service when they’re searching because they don’t make the connection with Google’s internet search and Google’s other services. I’d even suggest many people forget they are logged on. For example, many people use Gmail. They log on and then don’t log off so that when they open the Gmail site there are their emails ready for them to read. People at work are using the internet all day for work and during the day flip over to check their email.

In addition people are using other services such as YouTube and again remain logged on. Google have a range of services including their Android mobile phones, all potentially logging the activities of an individual without them realising it.

Even when you’re not thinking you’re using a Google service you may be. When you visit a site with advertising is that advertising provided by Google (as it is in many cases), are you being tracked. I’d guess you are. When you view a YouTube video, a Picassa photo, a page that has Google’s services embedded such as their analytics, are you being tracked? I’ve done searches on Google early in the day to visit a site later in the day, and found Google has remember what I searched for at the start of the day and provided ads later in the day based on the search I entered.

I was at a customer’s the other day and signed them up for hosting. When they went to a site with Google advertising that wasn’t related to hosting, there was a hosting ad in the middle of the page. Both the customer and myself was quite shocked to see the obvious tracking occurring, but had I not been there the customer would not have realised, as most people won’t realise.

The page that I originally noticed this keyword “not provided” message has today received 3,407 unique visitors. Of those 91.73% came from Australia and 12.24% produced keyword “not provided”, which from what I gather means they were logged onto a Google service at the time. In other words, 382 Australians were being individually tracked, or over a year that would be 4,000-5,000 people. That’s just from my site. What about the millions of other Australian sites.

Most of us don’t yet understand what is being done with our data or how it can, or even is affecting us. I don’t even know. As an example however, a while ago I searched for travel insurance and the usual ads appeared at the top of the page promoting super discounts and special offers. I decided to check them out. Most were around $700 or more for what I wanted. I then went and got a quote from the company I’ve previously used (I researched a number of companies a while ago) and ended up with insurance for around $450.

If Google knows what you’re doing and interested in, advertisers can use that to their advantage and present you with what looks like good offers, but in fact you end up paying more. The power of tracking you gives away your bargaining position. You’ve told the company already what you are interested in and since they know they have an interested buyer, you’ve lost your negotiating position and can easily pay more than you should or could. When you look at an advertisement in a newspaper they don’t know who you are and generally have to offer a much better proposal to you to get your interest.

The concern I have is Google is gathering too much information on us individually and not just as an anonymous pool of user statistics. How that information is used we aren’t fully made aware of. I’ll leave that to people’s creative imagination to come up with how they think their data could be being used both for good, and perhaps to their own disadvantage.

As an example I read about a leading GPS company overseas that uploaded data from people using the GPS unit. The authorities purchased the data and used the data to determine where people would speed and then they were able to book more people who were speeding. The people using the GPS units ended up potentially creating the situation where the fine they received only occurred because of the information they had themselves provided. Their own information from a service they were paying for had been used against them.

Whilst I can’t change the world, a change I will now make across the JustLocal site is to remove the Google Search facility. JustLocal has been designed to make it very easy to find a business in the local area. You don’t need to search. You just need to go to the postcode page and then click on the logo for the business you are interested in. Trying to find a local business in Google is often close to impossible. You’re more likely to get a list of directories than the business itself. JustLocal solves this problem by providing single click access to a local business advertising on JustLocal. In addition we don’t track what people do.

If you’re concerned about being tracked on the internet there are a couple of things you can do.

1. Make sure you log off any online service you are using when you finish. Don’t leave it logged on in the background.
2. Think about using Bing and Yahoo search as well as Google. If you split your searches evenly Google only sees a third of what you are doing.
3. Make sure you don’t have any toolbars from installed in your browser that may be tracking your searches.
4. Think about varying your use of browsers. Keep in mind Chrome is produced by Google and Firefox receives over 80% of their income as a result of searches using Google.
5. Install all three search engines in Internet Explorer. On my Fun With Search page (www.justlocal.com.au/clients/search-fun/) I provide links which enable you to easily install Yahoo, Bind and Google as search engines in Internet Explorer. You can then easily vary which search engine you use.
6. If you have an Android mobile phone or tablet it is very difficult not to use a Gmail account. It is possible. For a while I used the tablet without having any Google account. Only when I need to download an app would I re-enter the account and then delete it again after. You can use an email account that isn’t a Gmail account for your email. You can also log on to web based services from a Smartphone rather than use the built-in apps.

Right now over 90% of Australians search using Google. Giving a single company, no matter which company it is, access to all your online activities I don’t believe is the best idea.

As JustLocal grows and I have the resources available, I hope to remove the Google services I’m currently using and further reduce the ability for Google to track JustLocal users. This blog entry for example uses Google’s blogger. Sorry. I do this for business reasons and will be able to change once JustLocal’s momentum reaches a certain point. I look forward to that day.

Kelvin Eldridge
www.JustLocal.com.au

Low cost web presence for small and micro businesses

I am often amazed at how much people pay just to have a web site. In fact I remember one company paying $500 dollars to have a domain registered. I asked the business owner what was his site address thinking this was quite a sum of money and would like to check out his site. He said he didn’t have a site, this was just the registration of the domain name.

It doesn’t have to cost an arm and a leg to get your business started on the internet. With a small amount of knowledge it needn’t cost your anything, but I suggest spending an appropriate amount where the business has a single page site and the domain name reflects their business name or service. A one page site will enable the business to have an internet presence they are in control of, will enable their customers to find them on the internet and provide important contact and product or service information.

My approach is different to most web designers. As a computer consultant I charge for my time so my approach is to assist clients with my knowledge and empower them by setting them up so they are in control. Most web designers will set clients up using their facilities (most likely reselling larger companies services) and the designer retains control. I set clients up so they are the owner of the domain and in control of the hosting. Since most people don’t know how to create a web page I create the page for them, but they are free to use anyone, even a family member to create the page, or modify the page I create for them. The small business owner is not tied to me in any way.

The latest site I set up is Herding Dog Training (www.HerdingDogTraining.com). The cost or registering the domain was $12 for two years (discounted from $9 per year). I assisted the client to set up their hosting service which is where they’ll host their web page so the page can be found by others on the internet. I have a hosting company I suggest for reasons which provide future opportunities for the client, but the client is free to use their own preferred hosting company if they know one. The cost for hosting is around $10 a month which they pay directly to the company each month.

What I do is act as a facilitator. The time involved to register the domain and set up the hosting is around an hour.

Most people can’t create their own web page, so I’m happy to create the web page for their site. Once created however they are free to change it and update it if they wish to learn the skills, or know someone who already has the skills. The cost of creating the page can vary from one to two hours, but the approach I use is to have the client create a web page using a product they know such as Microsoft Word. There can be a lot of time involved in designing even a simple page, so if people design the layout themselves, that is a lot of time and thus money that can be saved. I then take the design they’ve created in Word and recreate the document as a web page. The software I use is reasonably priced commercial software and can be purchased by the client to maintain their own page if they want. Converting a page usually takes around an hour to an hour and a half.

An additional benefit to the client is the time from when they provide the material to the time the site goes live, which can be a matter of only days. One client provided their material on Tuesday morning, the web page was provided for review on Wednesday and changes were made. We organised a meeting for the Friday to set up the hosting (they already owned a domain), I then did the rest and they were live Friday afternoon. Their site appeared in Google in the first position when searching on their business name on Saturday night. I use some techniques which enables Google to quickly find sites and with some luck, usually provides the client with a very good position in Google. I say luck, but whilst the technique consistently works, I cannot control what Google may or may not do. As part of creating the page I also perform basic search engine optimisation (SEO) as part of the service, something others may charge hundreds of dollars for.

So in summary, if you’re thinking about a site to start your presence on the internet keep in mind it doesn’t have to cost a fortune. You can purchase an Australian domain for around $24 for two years and hosting for around $10 a month or less. If you don’t have the skills to set things up and don’t want to take the time to learn what you’d need to learn from the information provided on sites, a consultant like myself can assist you. I suggest to allow around an hour for registering the domain and setting up the hosting. If you need a page created and can create a document (most people are able to use Word to create a printed document they’d be happy to hand out to advertise their business) then you can have a web page created in one to two hours. You also don’t have to wait weeks or months as a site can be live within a matter of days. Keep in mind it also isn’t just about having a site. My approach often provides a strong presence on the internet, so make sure whoever you use can also give you a strong presence for your site to get you started without additional SEO costs.

Kelvin Eldridge
www.OnlineConnections.com.au
Helping small and micro businesses get started on the internet.

NBN Co rollout plan for Montmorency 3094

NBN have now released maps for the rollout plan for the next three years.

According to the NBN site Montmorency is not in the schedule for the next year, or scheduled for the next three years.

Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for computer support.

 

One page web sites for local businesses.

Over the years I’ve been amazed that local businesses often don’t have a presence as simple as a one page web site. I suspect the main reason is if they approach a web designer they’ll often be quote hundreds, if not thousands of dollars, when to get started it can cost much less.

To put this in context, all a small business generally requires is one new customer, or keep an existing customer from going elsewhere and their web presence can pay for itself.

Many times when I’ve wanted to buy take away for family or friends, the only menus we can find online are the big companies, yet most of the time we use the smaller local businesses for ourselves. I’ve done some testing over the years and small take-away businesses can get a reasonable amount of business by having their menu online. At worst they don’t lose potential business from good customers when the customers need to see a menu online.

To show local businesses the value of promoting themselves online I’ve now sponsored a number of local business to provide them with an online presence. They are the businesses I use so now they’ll gain my business when I need an online menu.

 

Flying Dragon Chinese Restaurant, Papa Loui's Pizza and Pasta, Bolton Fish Shop, Panic Pizza Doncaster East, Middle Camberwell Fish and Chips

If you own a small business and would like to have your menu online for your customers, but don’t want to pay a small fortune, then send me an email. The way I set up a small business is I create a one page site with their menu and then help them sign up for hosting and registering their domain, By getting the business to register domain and sign up for hosting they retain total control which is a strategy in business. Most web design businesses tie businesses in so if they want anything done, they have to go back to the designer to get expensive changes done. My approach is to have businesses use me if they want to, but because they have total control over their site, they can easily have someone else, including a family member or friend, look after their site. No lock in means businesses use my services because they want to, not because they have to.

Kelvin Eldridge
www.OnlineConnections.com.au
Helping micro and small businesses with a cost effective online presence.

Montmorency-Eltham RSL president Bill McKenna said the plan was "ridiculous".

Geraldine Mitchell, the rail operator’s spokeswoman, confirmed Metro would allow RSL sub-branches to sell Anzac Day badges at stations for two weeks.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

ELTHAM police are looking for the owners of several lost and stolen bikes.

He said the bikes were found in Allens Rd, Montmorency in September, Parry Rd, Eltham North during January and Eltham station last month.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

How much electricity does a computer use and thus its cost to run?

When I reviewed the electricity usage of appliances around the house, one device which stood out in terms of electricity usage I must say I’d never really thought about.

I’d turn the computer on in the morning and leave it on all day. I work from home so for me having the computer on made sense. Often I’d even have a couple of computers on. The children even had their computers on as well. But the real surprise wasn’t when the computers we on, it was when they were off.

An off computer isn’t off. It is in standby and it keeps consuming power. The LCD screen looks off, but again it is in standby consuming more power than you’d think. Those additional devices such as the printer, the scanner, the external drive, all sitting there sipping away at the power and ready to immediately jump into action at your beck and call, even when you are asleep.

All those devices even when not used are in standby up to 24 hours a day in some cases (such as when you go away for the weekend) and all consuming power which is costing you real money.

Yet amazingly the answer is simple. When you power down your computer turn it off also at the switch on the wall. When you power off the devices at the wall you save power, you also prevent the situation of a brown out where the power drops and your computer ends up in an unknown state and doesn’t want to work and you also reduce the chance of a power spike taking out your computer during a storm.

Determining how much your computer is costing you when it is running and how much it is costing you when it is in standby is very easy. You can purchase a cheap power meter for under $30 and measure the power usage in watts. Then use the Electricity Cost Calculator I provide,  enter the power usage, the time the device is on, or the time it is in standby and the calculator will let you know the daily cost and the yearly cost. If you use your electricity retailers tariff you’ll get an even better idea.

I’d highly recommend that everyone should measure how much the devices in their home are using. We’ve reduced our daily electricity usage to around 6.5kWh down from around 12-14kWh per day. From what I’ve read the average power usage for a home is around 18kWh. We now save around $400 to $600 a year off our electricity bill and it all started with the purchase of a low cost power meter. We’ve added a couple of convenient foot switches and one remote control power switch (all quite low cost), some simple changes to how we turn devices off and the impact on our power bill has been significant. I know I prefer the $400-$600 in my pocket than the power company’s.

I wrote the Electricity Cost Calculator to help me when selecting high cost energy efficient lights compared to the lower cost normal lights. The calculator helped me make better purchasing decisions. I found the Electricity Cost Calculator was also very handy for working out the cost of appliances we had running in the home which helped me make informed cost saving decisions. I’d found the government and media would focus my attention on what they wanted (such as installing solar panels for their carbon certificate scheme) where I could achieve the same or better result with almost no cost.

Kelvin Eldridge
www.OnlineConnections.com.au

Call 0415 910 703 if your require computer assistance.
Covering Doncaster, Templestowe, Eltham and the surrounding area.

Electricity tariffs increase in January has now been adjusted in the Energy Cost Calculator

In January the price for electricity from my retailer increased as it did for a lot of people. The biggest increase which people often don’t notice, was the Service to Property Charge which increased by a staggering 25%. For me that’s another $62 added to the bill which I can’t control. I can control my usage, but when the increase is added to the Service to Property Charge that has nothing to do with usage.

I’ve now updated the Energy Cost Calculator with the latest peak energy rate which is 22 cents per kilowatt hour. The Energy Cost Calculator allows you to determine how much your devices are using over a year and the cost. It really is amazing how just a few cents a day saved on a single device can add up to quite a bit over the year.

When comparing electricity prices don’t forget to compare the Service to Property Charge as well. The best approach is to take a couple of bills and do the calculation for each bill with each of the electricity retailers you are thinking of using. I’ve seen some retailers with quite high Service to Property charges, whilst their usage rate compares well or better than others, it was when the full calculation was done they were shown to be worse than a higher usage rate.

With basic changes to our families electricity usage we’ve move than halved our electricity bill and now use around 6.5kWh per day. By using a low cost power meter and the Energy Cost Calculator, I was able to determine which devices were using how much energy, the cost per year, and with some basic changes, we now make considerable ongoing savings.

You can check out the Energy Cost Calculator at http://www.justlocal.com.au/clients/energy-cost/.

Kelvin Eldridge
www.OnlineConnections.com.au

Outlook Express French spell check (spelling check) fix for British and Australian users

If you’ve installed Microsoft Office 2007 or Microsoft Office 2010, then you’ll now find the spelling check in Outlook Express only offers French spelling as an option. The options of English (United Kingdom) and English (United States) are no longer available. The other situation is if you’ve set up or purchased a computer and never installed a Microsoft application such as Office or Works, then the Outlook Express spelling check will also not be available.

Both of these situations are easily fixed using a program I’ve written. The program provides American spelling and British spelling. Whilst British spelling is sufficient for Australian users, those who have access to an older version of Office 97 or Word 97, are also provided with instructions on how to obtain the Australian dictionary so they can have Australian English spelling.

You can find the program at http://www.justlocal.com.au/clients/oespellcheck/.

Kelvin Eldridge
http://www.onlineconnections.com.au/

Computer PC repair: Doncaster, Templestowe, Eltham areas

Computer PC Repair: Covering Doncaster, Templestowe and Eltham area with no call-out fee or travel charge. Other areas covered with travel time charged so the closer you are to Templestowe the better.

If your computer is giving you grief and you need assistance give me a call on 0415 910 703. I’ll visit your home or business at a time convenient to you. If you live in, or your business is based in Templestowe, Templestowe Lower, Lower Plenty, Montmorency, Eltham, Doncaster or Doncaster East, because you’re local, there is no call-out fee or travel time.

I’ve found a number of people who are stumped by a problem and have taken hours to try to fix the problem, but because I’ve seen the problem before I’ve been able to fix the problem very quickly at minimal cost. I don’t charge a minimum fee, a call-out fee or travel time for locals, so people only pay for the time to fix the problem. Where problems are tricky I’m also happy to set a fixed fee so people aren’t concerned about costs blowing out. I’ve seen one real estate agent have a virus removed for over $700, something which is 2-3 times more than you’d expect to pay. At that price you could purchase a new computer. You don’t want to experience that type of shock to your budget.

If you have a desktop computer, notebook or netbook computer which is giving you problems, give me a call. I offer a satisfaction guarantee which gives you peace of mind that you’ll get your computer fixed at a reasonable price.

Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 is you require assistance.

Celia Piesse at Montmorency Oval with President Peter Gray

Victoria's Montmorency Junior Football Club is delighted to announce Celia Piesse as their inaugural Youth Girls coach. ... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Locations that already had bans include Lower Plenty and Montmorency shopping centres

Locations that already had bans include Heidelberg, Ivanhoe and Eaglemont’s Silverdale Rd shopping precincts as well as Watsonia, Lower Plenty and Montmorency shopping centres ... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Metcard machines will be turned off at Montmorency and Eltham.

Machines at West Richmond, Victoria Park, Greensborough, Montmorency, Eltham and Diamond Creek will be turned off from April 2.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Search Australia search option added to JustLocal to search for Australian sites

One of the problems I have when I use Google is I either get a large list of directories and not the actual site I’m looking for, or I get large overseas sites making it near impossible to find the local site I’m interested in. Another issue is often I get government sites which effectively means the government is often competing against businesses using the money they raise from the businesses against them. Since the presence of government sites is reportedly given precedence in Google results, the business owner is again disadvantaged and their site difficult to find.

I decided to use Google’s custom search engine feature to help with this issue and added a Google Custom Search engine to the JustLocal pages. Because my desire is to help businesses flourish I’ve not included government sites at this stage, but instead sites registered using Australian domain names. Clients using domains other than an Australian domain are welcome to submit their domain for inclusion, but this may not be necessary because all clients are generally promoted on JustLocal or in the JustLocal blogs.

JustLocal isn’t a search engine, but a structured approach enabling people and businesses to find businesses in an area. By adding Google’s search engine, if people want to search, now they can.

Please enjoy,

Kelvin Eldridge
www.JustLocal.com.au

Middle Camberwell Fish and Chips menu - Example of single page web site for a small business

Do you need a single page site up on the internet for your business to let your customers and potential customers know about your products, services and contact details?

 

I regularly order fish and chips from Middle Camberwell Fish and Chips when I visit family in Camberwell. The problem is I don’t really know what they have on their menu so generally just stick with the basics, even though they have quite a bit to offer. I asked Jenny the owner, for permission to put her menu on JustLocal so I could more easily check their menu next time, make it available to other family members and that also means it is available to her customers. I also felt it would be a good example for other small business owners to see what they could easily do to help promote their businesses.  You can find the Middle Camberwell Fish and Chips menu at www.justlocal.com.au/clients/middle-camberwell-fish-and-chips/.

The work involved in putting your business information onto the internet for others to find isn’t that large, if you approach it in the right way. If you’d like a relatively low cost presence to get your business started on the internet, give me a call on 0415 910 703 or send me an email at sales@onlineconnections.com.au.

Kelvin Eldridge
www.OnlineConnections.com.au

 

Montana Cox swept into Melbourne yesterday to star in the David Jones parade

MODEL of the moment Montana Cox swept into Melbourne yesterday to star in the David Jones parade at the opening of L'Oreal Melbourne Fashion Festival. ... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Man admits to crimes under false name

The 21-year-old from Montmorency was pulled over on the Greensborough Highway near Grimshaw St about 2.40pm and then gave a false name. ... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Apple iPad 3 Australian release date

The Apple iPad 3 has now been announced in the States. The new features are:

Higher resolution display

A5X chip with quad-core graphics

5 megapixel camera
1080p HD video
4G
Personal Hotspot for 5 other devices using Wi-Fi, Bluetooth or USB.

The operating system has been updated to iOS 5.1 and includes some new features.

 

The iPad 2 will be reduced in price.

The Apple iPad 3 will be available in Australia on Friday the 16^th of March, which is the same time as the United States.

 

This information is provided for those interested in the Apple iPad 3. This isn’t meant to be a recommendation. You should review the iPad 3 against your requirements as you would any computing device. I assist clients with their Apple devices including services such as connecting their Apple devices to their home or business networks, setting up email, and general support.

Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for assistance with your computers.
Servicing Templestowe/Doncaster/Eltham and the surrounding suburbs.

iPad or Android tablet as mobile computer replacement for netbook, notebook or laptop

I have to say I was keen to try a tablet computer as a replacement for my ageing netbook. The netbook has been (and still is) a great machine. I’ve been able to run all my Windows based applications and the built-in Ethernet adaptor and wireless meant that when travelling, I could connect to both wired and wireless access at hotels. Tablets only have wireless access which rules out a lot of hotels. The attraction of the tablet is the long battery life and the slimmer form factor.

So I purchased an Apple iPad 2.

As I was working with others I noticed I was using the iPad 2 to demonstrate what a site/blog would look like on the internet, but the real work had to be done on the netbook. After a couple of weeks I felt it was absolutely crazy to be carrying both devices around. I also found many sites just didn’t work with the iPad (even those that didn’t use Flash). A major limitation for me was Apple crippled the browser so you can’t upload files using the browser, a feature I use regularly. To Apple’s credit they took the device back with a full refund.

More recently I purchased an Android based tablet (Acer A200) running Honeycomb 3.2. A number of the online sites I use are Google sites so I felt surely Google’s own sites would work better than with the iPad. How wrong I was. Google’s own sites are sluggish at best and often simply don’t work. The built-in email application is very basic and even lacks basic spellchecking. I’m hoping Android 4 will make the tablet useful, or otherwise it will have been a waste of money. When I check the reviews for Android based tablets I often see high scores. To me that simply doesn’t make sense. I’ve found the Android tablet to be flakey and the functionality far from what I expected. The Acer hardware feels well made and doesn’t feel like it is the problem. The problem is the operating system, or more specifically for me, the browser.

If you’re considering a tablet as a replacement computer make sure you try out the tablets first. Don’t just try them out in the store and hope for the best, try them with the applications/sites that you run. Putting in the passwords to use an online site isn’t something you or I would feel comfortable with in a store, so you need to find a way to get a device and try it in a real world situation.

For clients I now have an Android 3.2 tablet you can test your real world applications/sites. At the end of the test we can reset the tablet so your important information such as your passwords are wiped.

The irony is all I require is a decent browser on a tablet and I’d be happy. If Apple provided their full Safari browser I would have been happy. If Google provided their Chrome browser I would have been happy. Both companies have chosen to provide a limited experience which to me is a shame.

The lesson here is if you think a tablet device is potentially a more portable replacement for your ageing notebook or netbook, then make sure you test each of the devices in a real world situation.

Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 if you require computer assistance and live

In Templestowe or the surrounding suburbs.

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mcupdate.exe can not start. File mcupdate.exe is infected by W32/Blaster.worm. Please activate Internet Security to protect your computer.

A new client from Lower Plenty dropped off their computer on Friday which had a virus. The program, Internet Security, which warned the user,  was the actual virus. As I understand it, Internet Security is a scam designed to infect the computer and then trick the user into purchasing a solution.

If you end up with the program Internet Security on your computer, you have a virus and need to get the virus removed.

I’d suggest that people obtain a fixed price quote for removing a virus. My approach is to first neutralise the virus, install the anti-virus software I have confidence in (many anti-virus products from retailers or which come with the computer I’ve found aren’t as good), perform a quick scan to locate any additional viruses and then perform a full scan which can take a number of hours. In this case the computer was a netbook and a full scan took 4-5 hours. You don’t want to be charged for the total elapsed time, just the time involved in fixing the problem. A full scan can be run whilst other work is done so there isn’t a need for the time to be charged. If you have a business and call someone out to fix the problem, you’ll often be charged the full time as the person needs to be onsite for the full amount of time.  Because I work locally, I’ll often take the computer away for clients so as to minimise the time involved.

Some virus infections are very difficult to remove. I suggest to clients to set a limit to their cost of around an hour and a half. In this case it took less time so the charge was reduced appropriately.

Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 if you need assistance with your computer.
Servicing Templestowe, Templestowe Lower, Doncaster, Doncaster East,
Montmorency, Lower Plenty, Eltham, Warrandyte and Bulleen

Milkbar in Were St, Montmorency, was broken into.

Heidelberg Sgt Adam Hohmann said a milkbar in Were St, Montmorency, was broken into sometime before 5.20am on Monday and cartons of cigarettes, cigars and tobacco was stolen... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Singer-songwriter Greg Champion made his new album in Montmorency

DOG-walking in Montmorency has led singer-songwriter Greg Champion to a new sound.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Montmorency mother-of-two Blaise Van Hecke co-founded independent publisher Busy Bird

Montmorency mother-of-two Blaise Van Hecke co-founded independent publisher Busy Bird which supports new and emerging writers. Its latest book, Journey, is an anthology of personal experiences about breast cancer.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

James Barden is excited to join Lower Plenty Football Club's FIDA team

Montmorency’s James Barden, 21, is the first player to sign with the club’s Football Integration Development Association team for players with intellectual disabilities.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Last December, the Department of Transport notified Banyule council of a planned crackdown on parking restrictions at Montmorency station.

TRAIN passengers are being warned not to park their cars illegally, after the Department of Transport started cracking down on parking at Hurstbridge line train stations... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Montmorency's St Francis Xavier parish

Montmorency’s St Francis Xavier parish has taken eight grade 5 and grade 6 students from Holy Trinity Primary School to the Philippines as part of its friendship school program.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Angela Zerbe describes herself as an unlikely triathlete.

After she had children, the former engineer – now a teacher at Montmorency Secondary College – decided to hit the gym to shed unwanted kilos.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Montmorency recorded the most damage with 10 callouts

Montmorency recorded the most damage with 10 callouts followed by Heidelberg West and Heidelberg Heights, which had eight. ... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Zeke Larsen is ready to start preschool with mum, dad and brother Zane

Not only is it his third birthday, but it’s his first day at Panorama Heights Preschool.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

TEN runs a week have been slashed from bus route 513

Shane Dyson, director of Dyson Bus Company, said the bus route 513 had become “unreliable” because increased traffic was delaying drivers.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Sylvia and Bill Saunders celebrate their 60th anniversary on January 26

The Montmorency pair not only met on a beach, but were married on Australia Day almost 60 years ago.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Montmorency resident Mary Lanfranchi

A COUPLE of mornings a week, Montmorency resident Mary Lanfranchi goes to the studio rooms at the Diamond Valley Arts Society, just as she has done for more than 30 years.... Read More

- Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for help with your computer problems.
No problem too small.

Computer repair Templestowe Lower for just $20

Yes, it may be hard to believe, but I was recently called out by a customer in Templestowe Lower to repair their computer and it only cost them $20. Their screen setting had changed to 4 bit colour. A problem like this often causes people problems because they don’t know what to do. If the problem is quick to fix it shouldn’t cost much to fix it.

You can call someone out and most will charge over a hundred dollars. This same client said they called out one of the well known support groups for a 15 minute support issue and was charged $250. The other option is to take the computer to a repair business and there can be quite a bit of time involved dropping off the computer and then collecting the computer again. Minimum charges often start at $60-$110, but you really don’t know what you may be charged.

In this case the problem was easy to fix and the client was charged only for the time involved. No travel time. No set fee. No call-out fee. If I couldn’t fix the problem there would have been no charge.

I later received the following message via email from the customer.

Dear Kelvin,

Thank you so much for all your help and patience. Our computer is working perfectly again.

Many people struggle with problems I can fix relatively quickly. It often takes longer to try to explain the problem over the telephone than it will take for me to drive to the customer. Because I’m local I can make a time and come over and check the problem very easily.

If you have a computer problem giving you grief and live in Templestowe, Templestowe Lower, Doncaster, Doncaster East, Eltham, Lower Plenty, or Montmorency, then give me a call on 0415 910 703.

Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 if you have a computer/technology issue.

MyAnswers: The application has failed to start because iertutil.dll was not found.

The following MyAnswers solution 2197 is now available:

Windows XP computers failling to start with dialogue titled: Explorer.EXE "Unable To Locate Component", with the message "The application has failed to start because iertutil.dll was not found. Re-installing the application may fix the problem"

Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Alert: iertutil.dll was not found. Computer repairs in Templestowe, Templestowe Lower and Wonga Park

This week was an interesting week in terms of computer support and repairs. What stood out was the need to fix three computers from different clients, one day after the other. Each computer was running Windows XP and would start to the Desktop and only show the Desktop background. No icons, no toolbar and no way to do anything useful. Often the window titled “Explorer.EXE – Unable To Locate Component”, with the message “The application has failed to start because iertutil.dll was not found. Re-installing the application may fix the problem” would be displayed.  

I fixed each computer and whilst after the first I thought the second and third would be much quicker. As it turned out, whilst the solution was basically the same, each computer needed to have the solution applied differently. The computers were returned to clients fixed and cleaned up. Most computers I repair have a number of infections and many have toolbars installed in their browsers which hijack the search feature of the browser. After the initial fix it was also sometimes necessary to fix other programs.

What was concerning was I haven’t been able to isolate what caused the problem. I’m not sure if it was a malware infection damaging the computer, or perhaps an update to the operating system. I suspect malware, but can’t be sure. What is important is it was possible to fix the issue without having to resort to a reinstall of the operating system.

I’d like to remind people they should have a backup copy of all their important data, their photos and their music. This was a tricky repair and for many the easiest solution may be to reinstall the operating system. I prefer to fix the problem and retain users data where possible.

If you live in Templestowe, Templestowe Lower, Doncaster, Doncaster East, Eltham, Lower Plenty, Montmorency, or the surrounding area and experience this problem, give me a call on 0415 910 703.

Kelvin Eldridge
Online Connections
www.OnlineConnections.com.au